SaaS Escrow Solutions for Australian Companies
Our unique solutions hosted in Australia, provide continuity for AWS, Microsoft Azure, Google Cloud, and other cloud hosted software, when the software vendor is unwilling or unable to provide service.Â
What is SaaS Escrow?
SaaS applications empower businesses with enhanced efficiency, flexibility, and cost savings. However, these advantages come with inherent risks—most notably, the SaaS vendor retaining control over data storage and management.
The most effective way to safeguard your company’s critical data and operations is by implementing a SaaS Escrow solution. At The Escrow Company, our team of AWS, Microsoft Azure, and Google Cloud engineers specializes in delivering cost-effective, innovative, and tailored escrow solutions designed to meet individual client needs.
With a pragmatic mindset and a proven ability to think beyond conventional approaches, we craft SaaS escrow continuity strategies that ensure resilience and long-term security. All SaaS Escrow solutions and related data is hosted within Australia to comply with local Australian regulations.
Our SaaS Continuity Escrow Solutions Include:
Verified Software Escrow for SaaS
Secure deposit of the cloud assets required to independently build and deploy the software. The build and deploy of the software is verified by The Escrow Company on an annual basis.
Software Escrow for SaaS
Secure deposit of the cloud assets required to independently build and deploy the SaaS application.
SaaS Access Continuity
Secure access to the cloud production environment in the event of a software vendor failure.
Managed Saas Continuity Escrow
Providing 90 days of live continuity hosted by The Escrow Company in the event of a software vendor failure.
Solution 1
Verified Software Escrow for SaaS
Everything you will need to recover the SaaS environment -Verified on an annual basis
The Verified Software Escrow for SaaS service incorporates a deposit of all the cloud assets that would be required to build and deploy the SaaS application and cloud environment.
How does it work?
This solution typically includes an automated deposit of the following assets from the SaaS vendor:
- Source code from the developer’s git repos
Deployment scripts (IaC) such a Terraform or CloudFormation - Containers
- Virtual Machine images
- Database backups
In the event of an escrow release trigger, the verified Deposit Materials will be released to the Beneficiary.
Included VerificationÂ
This service includes an annual verification to provide assurance that all information, files and source materials including deployment scripts required to build the software have been deposited into escrow. This is then verified for completeness and useability including testing the database functionality. This will provide additional assurances to the Beneficiary that the materials and databases have been tested and processes documented which critically can be used in a release situation.
Solution 2
Software Escrow for SaaS
Deposit of all the cloud assets to recover the SaaS environment
The Software Escrow for SaaS service incorporates a deposit of all the cloud assets that would be required to build and deploy the SaaS application and cloud environment.
How does it work?
This solution typically includes an automated deposit of the following assets from the SaaS vendor:
- Source code from the developer’s git repos
- Deployment scripts (IaC) such a Terraform or CloudFormation
- Containers
- Virtual Machine images
- Database backups
In the event of an escrow release trigger, the Deposit Materials will be released to the Beneficiary.
Verification Options
In order to provide additional assurance of recovery, the Beneficiary may request for The Escrow Company to perform any of the following verification tests:
Cloud Deployment VerificationÂ
Provides the assurance that all information, files and source materials including deployment scripts required to build the software have been deposited into escrow and verified for completeness and useability. The Escrow Company consultant observes the Depositor performing a compilation/deployment and documents the process.
Cloud Deployment Verification with Code Quality AuditÂ
The Cloud Deployment Verification with Code Quality Audit provides the Beneficiary with Independent assurance that in addition to the deployment process as included in a Cloud Deployment Verification, The Escrow Company consultant will perform a deep dive into the quality of the source code materials deposited as part of the escrow agreement. This exercise will provide assurance that the deposit contains source code for all components of the software and that the source code may be modified and that variables, functions, etc appear to be defined clearly and explicitly. This additional process is designed so that a third-party developer could continue to maintain the source code if ever required.
Solution 3
SaaS Access Continuity
Verified access credentials to the SaaS production environment
The SaaS Access Continuity service is a cost-effective solution best suited to a single-tenanted environment that provides the Beneficiary with the required access credentials and documentation to the cloud production environment.
How does it work?
Under the SaaS Access Continuity service, the SaaS vendor is required to deposit and update the access credentials on a quarterly basis or more frequently if required. These credentials may include administrator usernames, passwords, MFA and keys to allow full access to the cloud hosting provider’s console and all the live instances and databases.
Source code and deployment scripts may be included as an optional add-on to provide an additional layer of protection.
In the event of an escrow release trigger, the administrator access credentials to the production environment will be released to the Beneficiary.
Included VerificationÂ
The Escrow Company regularly tests the credentials on a quarterly basis to ensure that access can still be gained. This continuity service provides assurance that either the beneficiary or The Escrow Company can step in and pay future cloud vendor bills to allow for continuity of service of the existing production environment.
Solution 4
Managed SaaS Continuity Escrow
With live continuity hosted by The Escrow Company
The Managed SaaS Continuity Escrow solution provides a redundant operating environment of the SaaS application that can be quickly spun up in the event of a release situation.
How does it work?
This solution typically includes the automated deposit of the following assets from the SaaS vendor:
- Source code from the developer repos
- Deployment scripts (IaC) such a Terraform or CloudFormation
- Containers
- Virtual Machine images
- Databases (including up to daily backups)
After implementation, the cloud instances will be maintained in a dormant state with a daily backup of the database.
What happens in an escrow release event?
In the event of an escrow release trigger, The Escrow Company cloud account access credentials, and the Deposit Materials can either be transferred directly to the Beneficiary or The Escrow Company will maintain the SaaS service live for an agreed period of time (usually 90 days).
Included Verification
To provide assurance that the latest deposit materials are useable, The Escrow Company performs half-yearly testing of the deployment process to a functional system. During the testing process, the Beneficiary will be provided with the opportunity of acceptance testing of the escrow environment.
Looking to implement a secure software escrow solution?
- Automate deposits directly from Git such as GitHub, Bitbucket etc
- Expert in Saas Continuity within AWS, Azure and GCP
- Global footprint with offices in London (HQ) UK, Atlanta, USA, and Sydney, Australia.
Leading Companies Trust The Escrow Company
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